Mongolian Airlines Group implements Amadeus’ industry leading technology

· Mongolian Airlines Group is the latest airline to adopt the Amadeus suite of advanced technology solutions; Amadeus Altéa Customer Management Solution and Amadeus e-Retail online booking engine.

· The start-up airline’s fares will also be accessible by travel agencies globally via the Amadeus Global Distribution System (GDS).

Newly launched Mongolian Airlines Group, a full service domestic and regional carrier, today announces it has signed a major technology agreement with Amadeus, a leading travel technology provider and transaction processor for the global travel and tourism industry, which will see Amadeus provide a suite of advanced technology solutions to power the airline’s passenger operations and help elevate its competitive advantage.

Mongolian Airlines Group has selected the Amadeus Altéa Customer Management Solution to automate the airline's entire customer management process, including booking, ticketing, airport check-in and departure control, while enhancing the overall customer experience. The airline will also use Amadeus e-Retail, an online global booking solution, to power sales through its website, enabling travellers around the world to easily book Mongolian Airlines flights.

Additionally, Mongolian Airlines Group and Amadeus also signed a global distribution agreement that will enable the airline’s flight schedule, fares and availability to be viewed and booked via the Amadeus Selling Platform to a global network of over 91,000 travel agents, providing the airline with a global platform, as enjoyed by over 420 major international carriers.

The agreement with Mongolian Airlines highlights the flexibility of Amadeus' solutions, which are used by both large, international airlines and small and medium size carriers alike.

Speaking about the landmark agreement, Byambajav Margad, Vice-President of Policy and Strategic Planning, Mongolian Airlines Group said, “As the leading provider of technology solutions to airlines, Amadeus was the ideal choice for Mongolian Airlines. Having Amadeus as our technology partner will give us the same technology as used by leading global airlines, allowing us to easily partner with other carriers on the Altéa platform. Amadeus will ensure that our flight services are available to the global aviation and travel network, supporting our future airline partnerships and helping to establish Mongolian Airlines Group as the leading airline for travel to and from Mongolia.”

“We look forward to working with Amadeus and are confident knowing we have invested in the best technology platform available to ensure the future success of Mongolian Airlines,” added Margad.


John Chapman, Vice President of Airline Group Amadeus Asia Pacific, commented, “We are pleased to be Mongolian Airlines Group’s technology partner as they enter the highly competitive airline industry, helping them to grow on both a local and global level. As a start-up carrier, Mongolian Airlines will benefit from the industry’s most comprehensive range of functionality that already supports over 100 airlines around the world, as well as the ongoing investment made by Amadeus to ensure the Altéa suite remains at the cutting edge. Today, we are pleased to celebrate the implementation of Altéa and to welcome Mongolian Airlines to the Amadeus family.”

“We will continue to develop innovative solutions that cater to the wide range of carriers we work with today, offering our customers a one-stop destination for their entire airline IT needs,” added Chapman.

Over 115 carriers have selected the full Amadeus Altéa suite, including leading Asian based airlines Garuda Indonesia, Thai Airways, Cathay Pacific, Singapore Airlines, All Nippon Airways, Korean Air and Asiana Airlines.

Source = Amadeus

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